When Product Features Disappear – Amazon, Apple and Tesla and the Troubled Future for 21st Century Consumers

One of the great innovations of the 21st century are products that are cloud-connected and update and improve automatically. For software, gone are the days of having to buy a new version of physical media (disks or CD’s.) For hardware it’s the magical ability to have a product get better over time as new features are automatically added.
https://steveblank.com/2013/11/21/when-product-features-disappear-amazon-apple-and-tesla-and-troubled-future-of-21st-century-consumers/