Entrepreneurs are Everywhere: Tina Fitch and Alice Brooks

Doing customer discovery isn’t the same as running a focus group. And customers don’t always know the best way to solve a problem or fill a need they have.
How entrepreneurs gather, understand and use customer feedback to improve their products was the focus of the guests on today’s Entrepreneurs are Everywhere radio show.
https://steveblank.com/2016/09/27/entrepreneurs-are-everywhere-show-no-43-tina-fitch-and-alice-brooks/